Shipping policy

Shipping Policy

Thank you for visiting and shopping at our online store. Below are the terms and conditions that constitute our Shipping Policy for customers in the United Kingdom.

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Standard Shipping: Free of charge. Estimated delivery time is 8 to 15 business days after dispatch.
Express Shipping: £5.99. Estimated delivery time is 5 to 8 business days after dispatch.

Delivery times are estimates and may vary depending on external factors such as carrier delays, customs processing, or peak periods.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number. Tracking information will be available once the shipment is in transit.

Customs, Duties and Taxes

Our store is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

Our store is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Information

Please ensure that all shipping information provided is accurate. We are not responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.